Last updated: 11 September 2026
Welcome to GoListiq Health. These Terms & Conditions govern your use of the GoListiq Health website and your purchase of products through our online store.
By accessing or using this website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. Business Information
Business name: GO LISTIQ HEALTH
Trading name: GoListiq Health
Physical address: 238 Daleham Road, Mondeor, Johannesburg South, 2091, South Africa
Email: info@golistiqhealth.co.za
Website: https://golistiqhealth.co.za/
GoListiq Health provides holistic health and wellness products and related services.
2. Use of Our Website
You agree to use this website lawfully and responsibly.
You may not use the website for any unlawful purpose or attempt to interfere with the operation, security or functionality of the website.
The information and content provided on this website is intended for general informational and wellness purposes and should not be regarded as medical advice or a substitute for consultation with a qualified healthcare professional.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing and other information displayed on our website are accurate and up to date.
However, product packaging, appearance and labelling may occasionally differ from images displayed on the website.
We reserve the right to correct errors, update product information and discontinue products where necessary.
4. Prices
All prices displayed on the website are in South African Rand (ZAR), unless otherwise stated.
We reserve the right to change prices without prior notice. The price applicable to an order will be the price displayed at the time the order is placed.
Any applicable delivery charges will be displayed during the checkout process.
For international orders, the customer may be responsible for customs duties, taxes, import charges or other fees imposed by the destination country.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
An order is only considered accepted once payment has been successfully received and the order has been confirmed by GoListiq Health.
We reserve the right to decline or cancel an order where:
- a product is unavailable;
- there is an obvious pricing or product description error;
- payment cannot be verified;
- we reasonably suspect fraudulent activity; or
- circumstances outside our reasonable control prevent fulfilment.
If we cancel an order after payment has been received, the applicable amount will be refunded to you.
6. Payment
Online payments may be processed through Ozow or another payment provider made available by GoListiq Health.
Payment must be successfully completed before an order will be processed for delivery.
GoListiq Health does not receive or store your online banking login credentials when you use Ozow. Payment processing is subject to the terms and security procedures of the relevant payment provider.
7. Delivery
We offer delivery within South Africa and may also offer international delivery to selected destinations.
Delivery times depend on the destination, courier service, product availability and other circumstances beyond our reasonable control.
Any estimated delivery period provided at checkout or after ordering is an estimate and is not a guaranteed delivery date.
For international orders, the customer is responsible for ensuring that the products ordered may legally be imported into the destination country and for any customs duties, taxes or import charges that may apply.
8. Delivery Address
Customers are responsible for providing a correct and complete delivery address and contact details.
GoListiq Health cannot be held responsible for delays or additional costs resulting from an incorrect or incomplete delivery address supplied by the customer.
9. Returns, Refunds and Cancellations
Our Refund & Cancellation Policy forms part of these Terms & Conditions and explains the circumstances and process for cancellations, returns, exchanges and refunds.
Nothing in our policies is intended to remove or restrict any rights that consumers have under applicable South African consumer protection legislation.
Where applicable, statutory consumer rights will take precedence over any conflicting provision in these Terms & Conditions.
10. Health Disclaimer
Products sold by GoListiq Health are intended to support general health and wellness and are not intended to diagnose, treat, cure or prevent disease unless expressly stated and lawfully permitted.
Customers should obtain appropriate professional medical advice where necessary, particularly where they have an existing medical condition, are pregnant or breastfeeding, or are taking medication.
Customers are responsible for reading product information, warnings and instructions before use.
11. Intellectual Property
The content of this website, including text, photographs, graphics, logos, branding and other material, belongs to or is used under licence by GoListiq Health unless otherwise indicated.
You may not reproduce, copy, distribute or commercially exploit website content without our prior written permission.
12. Website Availability
We endeavour to keep our website available and functioning correctly. However, we do not guarantee that the website will always be available, uninterrupted or error-free.
We may temporarily suspend access to the website for maintenance, upgrades, security or other operational reasons.
13. Privacy
Your personal information is processed in accordance with our Privacy / POPIA Policy, which explains how we collect, use, store and protect personal information.
14. Limitation of Liability
To the extent permitted by applicable law, GoListiq Health will not be liable for losses arising from circumstances outside our reasonable control, including courier delays, interruptions to third-party payment services, website outages or events beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited under South African law.
15. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products or applicable legal requirements.
The updated version will be published on this website with the date of the latest update.
16. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any dispute will be dealt with in accordance with applicable South African law.
17. Contact Us
If you have any questions about these Terms & Conditions, an order or our products, please contact:
GO LISTIQ HEALTH
238 Daleham Road
Mondeor
Johannesburg South
2091
South Africa
Email: info@golistiqhealth.co.za